I like Tripadvisor for the most part and use its reviews the way my daughter’s middle school French teacher computed quarterly grades – throw out the top and bottom scores and add up the rest.
Still, a recent post on The Consumerist (via Hotelchatter) gave me pause. Read more
Is Room Key the hotel version of the Empire Strikes Back?
Last week Roomkey.com, a new hotel search engine, went live. But instead of a third-party consolidator like Expedia or Travelocity, Room key is operated by a consortium of big-gun hotel chains whose properties it handles exclusively. Read more
Publicity is catnip to hotels. Still, I can’t imagine the Sofitel New York is thrilled with the reason it’s suddenly the most talked about hotel in town. Read more